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us Alachua County Library District Digital Collection - Help - Troubleshooting - OverDrive WMA Audiobooks --> Main Content Help - Troubleshooting - OverDrive WMA Audiobooks What follows are OverDrive WMA Audiobook and OverDrive Media Console troubleshooting questions. Click the question to hear the question and answer. Each answer is followed by a back to top link that leads back to the list of questions. I was prompted to perform a 'Windows Media® Player Security Upgrade'. Instead of the OverDrive WMA Audiobook allegra d and high blood pressure i expected, I downloaded a file with the extension 'ODM'. I downloaded an OverDrive WMA Audiobook using Firefox® but am unable to open it. I got an error message while trying to download an audiobook. It says a connection to the Internet could not be established, but I am connected to the Internet. I had a problem while downloading a Part of an OverDrive WMA Audiobook and now, OverDrive® Media Console™ won't let me download that Part again. When I try to download an audiobook, I receive the message 'Unable to open the specified OverDrive Media file', followed by a file path that references a temporary directory on my computer. When attempting to download a title I receive the message 'An error occurred while attempting to download Part 1 of title. Unable to create the local folder needed to create file path\title-Part1. How do I clear my browser's temporary Internet files? Where are OverDrive WMA Audiobooks saved on my allegra allergy and juice computer? Is there a way I can change the point from which OverDrive allegra allergy and juice Media Console™ starts playing titles? When I attempt to transfer a file to my portable allegra allergy and juice device the Transfer Wizard reports that 'No portable players could be found' even though the player is connected. When I attempt to transfer an OverDrive WMA Audiobook to an Apple device, I get an error message allegra allergy and juice stating that the format of the title is not compatible with the device. When I attempt to transfer an OverDrive WMA Audiobook to an Apple device, I get an allegra allergy and juice error message stating 'The license for this title prohibits conversion and transfer to Apple devices'. When I allegra allergy and juice transfer OverDrive WMA Audiobook titles to an Apple device, the transfer process allegra allergy and juice takes longer than I expected. Why allegra allergy and juice does it take longer than usual to transfer OverDrive WMA Audiobook titles to allegra allergy and juice Apple devices? When I attempt to transfer an allegra allergy and juice OverDrive WMA Audiobook to a Zune® device, I get an error stating that 'The OverDrive Media Console Transfer Wizard requires version 3. When I attempt to transfer an OverDrive WMA allegra d 24 hour patent audiobook to my Zune device, I get an allegra allergy and juice error stating that OverDrive Media Console can't access my device and allegra allergy and juice that my Zune device needs an update. When I attempt to transfer an OverDrive WMA Audiobook to my Zune device, I get an error stating that my Zune is already connected to another program. I tried to transfer an OverDrive WMA Audiobook to my Windows Mobile® device and got an error saying 'Unable to locate folder of Windows Mobile device allegra allergy and juice because folder is not found. ' Why allegra allergy and juice can't I transfer an audiobook to my Windows Mobile device? When I download a title using OverDrive Media Console for Windows Mobile®, the title is not displayed in the Media Library. When trying to allegra allergy and juice burn a CD of an OverDrive WMA Audiobook Part, the process will not complete due to errors. My CD player won't play the audio CD to which I burned a Part of an audiobook. I burned all of the Parts of an OverDrive WMA Audiobook to a single CD but the files won't play on my CD player. When I try to burn an OverDrive WMA Audiobook to CD using OverDrive Media Console v3. 0 on Windows 2000 or Windows 98 SE, I get an error.

I was prompted to perform a 'Windows Media® Player Security Upgrade'. The Windows allegra allergy and juice Media Security Upgrade is a process that must be performed before Microsoft® Windows Media Player will allow any DRM-protected files to be downloaded. A security measure, the security update identifies the copy of Windows Media Player with the computer on which Windows Media Player is being used.

Publishers often require this sort of security in order to discourage the unlawful redistribution of digital content.