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To download the latest version of OverDrive Media Console for Windows, click here. Back to top I cannot find the information I am looking for. If you cannot find the information you are looking for with reference to our Help section, please email support. In order to facilitate troubleshooting, please include the following information in your correspondence: Steps to reproduce the problem (in as much detail as possible) Exact text of any error message (screen shots are helpful) URL(s) of any error page(s) you encounter Library card number Title(s) of problem audiobook(s) Problem Part(s) OverDrive Media Console version (find this in OverDrive Media Console under Help > About OverDrive Media Console. ) Windows Media Player version (find this in OverDrive Media Console under Help > About OverDrive Media Console. ) Windows Media Player DRM version (find this in OverDrive Media Console under Help > About OverDrive Media Console. ) Operating system (Windows Vista, Windows XP, Windows 98 SE, etc. ) Internet browser and version (Internet Explorer 8. ) If applicable, device type and operating system Back to top IMPORTANT NOTICE ABOUT COPYRIGHTED MATERIALS | Privacy Policy | Support Powered by OverDrive® Digital Library Reserve™ | Help Headquarters Library: 401 E University Avenue, Gainesville FL 32601 | (352) 334-3900 Copyright © 2005-2009 Alachua County Library District Please report any problems with this website to the eBranch at websupport@aclib. us Alachua County Library District Digital Collection - Help - Software - OverDrive MP3 Audiobooks Maintenance: This service may experience interruption allegra highland during the following times: Friday, August 5 allegra highland from 11:00 PM – Saturday, August 6 at 6:00 AM US Eastern Time and Saturday, August 6 from 11:00 PM – Sunday, August 7 at 6:00 AM US Eastern Time. Alachua County Library District Digital allegra highland Collection - Help - Troubleshooting - OverDrive MP3 Audiobooks Back to top I had a problem while downloading a Part of an allegra highland OverDrive MP3 Audiobook, and now I can't download that Part again.

The steps taken to re-download a Part vary by operating system… On allegra highland Android… Open OverDrive Media Console for allegra highland Android. You are asked to confirm that you allegra highland want to delete the Part. You should now have the option to re-download the allegra highland Part. On BlackBerry… Open OverDrive Media Console allegra highland for Android. You are asked to confirm that you want to delete the Part. You should now have the option to re-download allegra highland the Part. On iPhone™… Open OverDrive Media Console for iPhone. You are allegra highland asked to confirm that you want to delete the Part. You should now have allegra highland the option to re-download the Part. Go allegra shoes nursing to Documents > My allegra highland Media > MP3 Audiobooks, and open the folder for the title that you are trying to download. Delete the file that allegra highland corresponds to the incomplete Part. You should now have the option to re-download the Part. On Windows Vista (or newer)… Close OverDrive Media Console.

In Windows Explorer, go to Documents > My Media > MP3 Audiobooks, and open the folder allegra highland for the title that you are trying to download. Delete the file that corresponds to the incomplete Part. You should now have the option to re-download the Part. On Windows 98SE, Windows 2000, Windows ME, or allegra highland Windows XP… Close OverDrive Media Console.

In Windows Explorer, go to My Documents > My allegra x-12r centrifuge manual media > MP3 Audiobooks, allegra highland and open the folder for the book that you are trying to download. Delete the file that corresponds to the incomplete Part. You should now have the option to re-download the Part. On Windows Mobile… Close OverDrive Media Console for Windows Mobile. In File Explorer go to My Documents > My Media > MP3 Audiobooks, and open the folder for the title you are trying to delete. Delete the MP3 file that corresponds to the incomplete Part. You should now have the option to re-download the Part. Back to top When I try to download an OverDrive MP3 Audiobook, I receive the error message 'Unable to open the specified OverDrive Media file', followed by a file path. This error typically indicates that your browser's temporary Internet files are too full to process the download. This can be corrected by clearing the temporary Internet files from your web browser as follows… On Android… Launch Android Browser. You are prompted to confirm that you want to proceed.

You are prompted to confirm that you want to proceed. On Windows… If you are using Internet Explorer 8. On the 'General' tab, click the 'Delete…' button under the heading 'Browsing history'. The 'Delete Browsing History' dialog box is displayed. In the 'Delete Browsing History' dialog box, uncheck all of the check boxes except for 'Temporary Internet files'.